Information We Collect

When you reach out for corporate floral designs or gifting services, we gather information you supply voluntarily. This includes your name, business name, email, phone, delivery addresses, and any particular specifications for your floral requests. Payment details are collected during checkout and are processed securely via our payment partners.

For business clients, we may also obtain extra business information like company registration data, preferred delivery timings, and budget parameters to tailor our services to your needs.

When you browse our site, automatic technical details are gathered, including IP address, browser type, device information, and navigation patterns. We use this to enhance site performance and learn how visitors discover our services.

How We Use Your Information

We primarily use your personal data to complete flower orders and deliver high-quality customer service, including order processing, coordinating deliveries, crafting customized bouquets per your specifications, and keeping you informed about your service needs.

We also utilize information to enhance our offerings and website experience, helping us identify which corporate floral services are most valuable to clients and how we can better assist the business community in United Kingdom

Information Sharing and Disclosure

Willow Bond Studio values your privacy and does not sell personal information to others. We share data only when necessary to deliver our services or when required by law.

We may disclose essential information to trusted partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it solely for the services they provide to us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to guard it. This includes safe data storage, data encryption in transit, and restricted access to personal information within our company.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to counter evolving threats.

Your Privacy Rights

You have significant rights regarding your personal data. Depending on applicable laws, you may request access, corrections, deletion, or restrictions on how your data is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and the purpose of collection.

Cookies and Site Tracking

Our site utilizes cookies and analogous technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies enable us to remember your preferences and evaluate site performance.

You may manage cookie settings via your browser preferences. However, disabling certain cookies could affect how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

External Links

Our site may include links to third-party websites or services. This privacy policy covers only Willow Bond Studio and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party sites you visit through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.